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30.1.11

MBA Semester –IV SYLLABUS

MBA Semester –IV SYLLABUS
Semester –IV
Paper 1: Specialisation – I: Paper- IV
Paper 2: Specialisation – I: Paper- V
Paper 3: Specialisation – I: Paper- VI
Paper 4: Specialisation – II: Paper- IV
Paper 5: Specialisation – II: Paper- V
Paper 6: Specialisation –II: Paper- VI
Project Work (From the Specialisation Subjects offered)
Guidelines for Project Work
Objective
Every student will be assigned a project at the end of the Third Semester and it will be pursued by
him/her under the supervision of an internal supervisor The objective of the Project Course is to help the
student develop his/her ability to apply multi-disciplinary concepts, tools and techniques to solve
organizational problems and/or to evolve new/innovative theoretical frame work.
Type of Project
The Project may take any one of the following forms:
i) Comprehensive case study (covering single organization/multifunctional area problem, formulation,
analysis and recommendations)
ii) Inter-organisational study aimed at inter-organisational comparison/ validation of theory/survey of
management services.
iii)
Evolution of any new conceptual / theoretical framework.
iv)
Field study (Empirical study).
v)
Software analysis, Design and solutions for organisational achievement ( Applicable to IT)
Selection of Project Topic:
o Project topic has to be selected with respect to the programme of study and area elected by the
student.
o Title of the project should clearly specify the objective and scope of the study. It should be specific
and neither too vague nor centralistic. The topics should be designed meticulously. It can be designed
like “Employee Welfare Measures” – A case study of XYZ Ltd.
o Project selection has to be made in consultation with the supervisor who will act as a Project guide for
the student.
Scope of Work
The student is expected to carry out following activities in the project:
Prepare a synopsis and get it approved by the supervisor as assigned by the respective Institutes.
Undertake a detailed literature survey on the subject matter.
Make relevant data collection/observation.
Consult experts of the field.
Visit related organizations/institutions/industries.

Compile data in proper format.
Make proper conclusion/recommendations.
Prepare a Project Report.
The volume of the project-report should be ranging from 80-120 pages.
Obtain approval of Project Report by project guide
Submit four copies hard copies and one soft copy of the Project Report at the Institute, which shall
forward it to the University.
Submission of the Project Report shall be prior to the date of the commencement of the Examinations
for the Fourth Semester.
The date of the submission of the project report will be communicated to the Institutes by the
University.
General Format of the Report
The project report should preferably be written in the following format:
Executive Summary
Introduction to topic
Research Methodology
Analysis and Findings of the study
Conclusions and Recommendations of the study
Bibliography
Appendices – to include questionnaire, if any
Examination and Evaluation
Project is to be treated as a paper of study of the Fourth semester comprising of 200 marks. The external
assessment shall be done on the basis of the project report and Viva Voce. The student shall be required
to make a Presentation & appear for a Viva Voce to the External Supervisor who would be appointed by
the University.
The Project shall be evaluated by an External faculty for 200 marks and of which 100 marks will be
allocated to the Written Report Content and Presentation and 100 marks for Presentation, Viva Voce and
Open Defense.
The evaluation shall be made by the examiner on the following criteria:
For Written Report:
Relevance of topic and the study undertaken
30%
Theoretical depth and support
20%
Quality of work undertaken
30%
Preparation of Project Report
20%
For Presentation, Open Defense and Viva Voce:
Overall Personality And Presentation Skills
50%
Open Defense & Viva-Voce
50%

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MBA Semester –3 Paper 6: Project Management and Quality Management SYLLABUS

MBA Semester –3  Paper 6: Project Management and Quality Management SYLLABUS

 
Project Management and Quality Management
SECTION A
Unit I: Introduction to Project Management - Concepts of Project and Project Management; Project Life
Cycle, Project Stakeholders; Organizational Influences.
Unit II: Project Management Standard – Processes, Process Groups, Process Interactions and Process
Mapping.
Unit III: Knowledge Areas I – Process Flow Diagram; Plan, Direct, Manage, Monitor, Control and Close
a Project.
Unit IV: Knowledge Areas II – Scope; Time Management: Activity Sequencing, Resource and Duration
Estimation; Cost vs. Quality Management in Projects.
Unit V: Procurement and Risk Management – Planning Purchase and Contracting; Select Sellers;
Contract Administration and Closure; Qualitative vs. Quantitative Risk Analysis; Risk Monitoring and
Control.
SECTION B
Unit VI: Introduction to Quality Systems - Overview of quality, history of quality, competitive
advantage, industrial perspective, total quality system, Taguchi “Loss Function” concept; Statistical
Process Control: Process Control Chart calculations, Extraction of information, Capability Index,
Individual and Moving Range Charts, Implementation of Statistical Process Control, Control Charts for
Attributes, Numerical.
Unit VII: Problem solving techniques for Quality Management - Pareto Analysis, Ishikawa
(Cause/Effect) Diagrams, Failure Modes and Effects Analysis, Brainstorming, Program for Quality
Improving, Contributions: Deming and Juran.
Unit VIII: Strategic Quality Management - Total Quality Management (TQM), Implementation of TQM,
Reliability Health and Safety: Defining Reliability, Product Life Characteristic Curve, Reliability Function,
Reliability Engineering. Classification of Hazards, Codes of Practice, Company Safety Statement.
Unit IX: Quality Techniques - Indian Quality Standards, Japanese vs. American Techniques, KAIZEN,
Six Sigma: Design, Measure, Analysis, Improve and Control Phases; TOYOTA WAY.
Unit X: Standards and Certifications - ISO 9000, ISO 14000, BS 7799 ISMS, TS; Agency Inspection
Services: BSI (UK), VDE (GERMANY), NSAI (IRELAND), UL (US), MHSA (US) and BIS (INDIA);
NABCB: National Accreditation Board for Certification Bodies; BVQI: Bureau Veritas Quality
International and TÜV.
Suggested Readings
1.
Project Management, A Managerial Approach, Meredith and Mantel, John Wiley and Sons, Fifth Edition, 2003. Course
Text.
2.
The New Project Management, J. Davidson Frame, Jossey-Bass, 1994.
3.
The Management and Control of Quality: J.R. Evans, W.M. Lindsay: West Publishing Company 1996, ISBN0314472851
4.
Introduction to Quality Control: Kaoru Ishikawa; Chapman and Hall 1992 ISBN 0412435403
5.
Introduction to Statistical Quality Control; D.C. Montgomery, John Wiley & Sons, ISBN 047108459x

Paper 7: Specialisation – I: Paper- III
Paper 8: Specialisation – II: Paper- III

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MBA Semester –3 Paper 5: Public System Management SYLLABUS

MBA Semester –3  Paper 5: Public System Management SYLLABUS

Public System Management
SECTION A
Unit I: Introduction - Understanding the state of the economy, Government & public welfare, Concept of
Public Goods & services, Concept of Public System, Role of Government in Public System, Types of
Public system, Weaknesses & Issues of the Public System in India.
Unit II: Public Enterprise Management - Objectives and Roles of Public Enterprise, Organizational
Forms and Working of the Board of Management, Public Enterprise Policy and Reform Measures,
Marketing Problems of Public Enterprises; Cases: Western Coalfields Limited (WCL), MECL, MOIL and
MSEB etc.
Unit III: Energy Management - Organisation for Energy Management: Goal setting in Energy
Management; Energy crisis, energy use Patterns and scope for Conservation; Energy Audit, Energy
Pricing; Non conventional sources of energy; Utilization of solar energy; Biomass as a source of energy;
The option of Nuclear energy in the developing countries; Case: Suzlon.
Unit IV: Water Resource Management - Objectives and organization of water resource Management;
Optimization techniques for water resources projects; Scientific utilization of Agriculture water; irrigation
projects; Water crisis management flood and droughts; Water harvesting; Problem relating to supply and
timely use of water in cities and towns. Cases: Jalswaraj by Govt. of India, Sardar Sarovar, Bhakra
Nangal and Maharashtra Jivan Pradhikaran.
Unit V: Management of Education System - Education as Development Priority; Education and
Economic growth; International Comparisons; Strategies of Development of Education System; Concept
of Investment in Man; Systems of Education in India: Formal, informal, Primary, Secondary and Higher
Education; Cases: Ivy League, Yale, IIT’s and IIM’s.
SECTION B
Unit VI: Management of Telecommunication systems - Role of Telecommunication; Effects of
technology and scale on cost of service, Organization, management and financing in Telecommunication;
Mobilizing resources for expansion, Impact of Telecommunications on rural development, Cases: BEL, C-
DOT, DoT, BSNL and Telecom Commission.
Unit VII: Health Systems Management - System analysis and system dynamics in health care; Health
system: Characteristics, Planning methodologies, Goals and functions; Strategic management in health
care; Quantitative foundations of health services management; Case: NHS (UK).
Unit VIII: Public Infrastructure Management-1 – Definition; Local, Regional, State and Federal Agencies
responsible for infrastructure development and their role in Regional Planning Process; The role of Civic
Organizations and Private Sector; Overview of the Infrastructure Management Process.
Unit IX: Public Infrastructure Management-2 - Organizational Studies and Infrastructure Developments
from Road Transport, Railways, Power, Airports and Shipping Ports like PWD, MSRDC, Central
Railway, DLF, GMR, GVK, TATA Energy and Reliance Energy etc; Profile Study: RC Sinha (Mumbai-
Pune Expressway), T. Chandrashekhar (Administrative Reforms), S. Sreedharan (Konkan Railway),
Vilasrao Salunkhe (Pani Panchayat) and MS Swaminathan (Gender Divide) etc
Unit X: Emerging Trends - Privatization, Public Private Partnership (PPP) - concept, Role of PPP in
development of Public systems, Strengths & weaknesses of privatization & PPP; PPP Agreements in
India; Infrastructure scenario in Nagpur: SEZ, MIHAN, MADC, NIT, NMC (SETU), MRSAC
(Maharashtra Remote Sensing Application Center) etc.
Suggested Readings
1.
“Ideas that have Worked” by Department of Administrative Reforms and Public Grivances, 2004, Penguin / Viking,
New Delhi
2.
"Infrastructure Management: Design, Construction, Maintenance, Rehabilitation, Renovation." Hudson, Haas, and
Uddin, McGraw-Hill, 1997
3.
Bureau of Public Enterprises. Public Enterprises Survey, 1994-95, New Delhi, 1996

4.
Donglass, C. “Energy Technology Handbook”. McGraw Hill, New York. 1977
5.
Chaturvedi, T.N. (ed) “Training in Public Administration: The changing Perspectives”. 1989. The Indian Institute of
Public Administration, New Delhi
6.
Chatuvedi, M.C. and Rogers P. “Water Resources Systems Planning: Some Case Studies for India. Indian Academy
of Sciences, Bangalore, 1995.
7.
Tilak, J B G. “The Economic of Inequality in Education”. 1987. Sage, New Delhi.
8.
“India’s Rural Telephone Network”. 1981. New Delhi
9.
Indian Council of Medical Research. “National Conference on Evaluation of Primary Health Care Programmes, 1980,
ICMR, New Delhi.
10.
Ramaiah, J J. “Health Programme Management Through PERT”. 1979. Abhinav, New Delhi

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