MBA Paper 4: Foundation Course in Information Technology Management SYLLABUS

Paper 4: Foundation Course in Information Technology Management

SECTION-A

Unit I: Introduction to Computers - Generation of Computers, Block Diagram, Working of Computer,

Hardware and Software, Programming and Flow Charts concepts, Operating systems (MSDOS,

Windows, UNIX, Linux), Networking concepts.

Unit II: Working with Computers - Introduction to Word, Excel, PowerPoint, Internet and Web

(Working with Google, Yahoo, Rediff, Amazon, e-bay etc.)

Unit III: Multimedia - Introduction, Components of Multimedia: Graphics, Audio & Animation, Using

Multimedia at Home, Business, Education and Entertainment, Applications in Games and Animation

Industry.

Unit IV: Introduction to HTML - Basics, Text, Lists, Images, Links, Backgrounds, Tables, Frames, Forms,

Meta-tags and Hexa-colors, Preparing simple web pages.

Unit V: IT Consulting – Basic concepts of business, strategy and operation; Business / Strategic

Consulting: Reengineering, BPR; Operations Consulting: domain knowledge concept, domain-consulting;

Cases: McKinsey, AT Kearney etc.

SECTION-B

Unit VI: IT Enabled Services (ITES) – Processes, Outsourcing Function, Call Centers; BPO’s: Captive

BPO’s (GE and Dell) and Third Party BPO’s (Infosys BPO, Wipro BOP, Mphasis, Progeon, WNS, Daksh

and EXL etc); KPO’s: Processes and Domain Expertise.

Unit VII: Software Engineering: SDLC: Concepts and Life Cycle, Software Testing: fundamentals and

terminology; Software Quality fundamentals, Software Project Management.

Unit VIII: Enterprise Resource Planning – Concept, History, ERP Packages, Advantages and

Limitations.

Unit IX: Information Security - Importance, Malicious Programs: Virus, Trojans, Worm, Logic Bomb,

Antivirus: Norton, CA-eTrust, Symantec, McAfee; Cryptography and Data Encryption, Firewall,

Hacking, Cyber Law’s Basics.

Unit X: Trends in IT – Definitions, Conceptual Understandings and Applications of Data Mining, Data

Warehousing, Knowledge Management, e-Commerce, e-Learning, e-Business and e-Governance.

Note: Students are expected to attain Working knowledge of relevant topics in Unit –II, III, IV and IX through live

laboratory sessions.

Suggested Readings:

Management Information systems. By M. Jaiswal – (Oxford)

Oz- Management Information Systems 3rd Edn. ( Thomson Learning Books)

Harry – Information & Management Systems (A.H. Wheeler)

A.K. Gupta - Management Information System (S. Chand & Col)

D. Yeats – System Analysis and Design ( Macmillan

Nagpur University