MBA Semester –3 Paper 6: Project Management and Quality Management SYLLABUS

MBA Semester –3  Paper 6: Project Management and Quality Management SYLLABUS

 

Project Management and Quality Management

SECTION A

Unit I: Introduction to Project Management - Concepts of Project and Project Management; Project Life

Cycle, Project Stakeholders; Organizational Influences.

Unit II: Project Management Standard – Processes, Process Groups, Process Interactions and Process

Mapping.

Unit III: Knowledge Areas I – Process Flow Diagram; Plan, Direct, Manage, Monitor, Control and Close

a Project.

Unit IV: Knowledge Areas II – Scope; Time Management: Activity Sequencing, Resource and Duration

Estimation; Cost vs. Quality Management in Projects.

Unit V: Procurement and Risk Management – Planning Purchase and Contracting; Select Sellers;

Contract Administration and Closure; Qualitative vs. Quantitative Risk Analysis; Risk Monitoring and

Control.

SECTION B

Unit VI: Introduction to Quality Systems - Overview of quality, history of quality, competitive

advantage, industrial perspective, total quality system, Taguchi “Loss Function” concept; Statistical

Process Control: Process Control Chart calculations, Extraction of information, Capability Index,

Individual and Moving Range Charts, Implementation of Statistical Process Control, Control Charts for

Attributes, Numerical.

Unit VII: Problem solving techniques for Quality Management - Pareto Analysis, Ishikawa

(Cause/Effect) Diagrams, Failure Modes and Effects Analysis, Brainstorming, Program for Quality

Improving, Contributions: Deming and Juran.

Unit VIII: Strategic Quality Management - Total Quality Management (TQM), Implementation of TQM,

Reliability Health and Safety: Defining Reliability, Product Life Characteristic Curve, Reliability Function,

Reliability Engineering. Classification of Hazards, Codes of Practice, Company Safety Statement.

Unit IX: Quality Techniques - Indian Quality Standards, Japanese vs. American Techniques, KAIZEN,

Six Sigma: Design, Measure, Analysis, Improve and Control Phases; TOYOTA WAY.

Unit X: Standards and Certifications - ISO 9000, ISO 14000, BS 7799 ISMS, TS; Agency Inspection

Services: BSI (UK), VDE (GERMANY), NSAI (IRELAND), UL (US), MHSA (US) and BIS (INDIA);

NABCB: National Accreditation Board for Certification Bodies; BVQI: Bureau Veritas Quality

International and TÜV.

Suggested Readings

1.

Project Management, A Managerial Approach, Meredith and Mantel, John Wiley and Sons, Fifth Edition, 2003. Course

Text.

2.

The New Project Management, J. Davidson Frame, Jossey-Bass, 1994.

3.

The Management and Control of Quality: J.R. Evans, W.M. Lindsay: West Publishing Company 1996, ISBN0314472851

4.

Introduction to Quality Control: Kaoru Ishikawa; Chapman and Hall 1992 ISBN 0412435403

5.

Introduction to Statistical Quality Control; D.C. Montgomery, John Wiley & Sons, ISBN 047108459x

Paper 7: Specialisation – I: Paper- III

Paper 8: Specialisation – II: Paper- III